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Privacy Policy

How this website handles your information.

Scope. This Privacy Policy explains how Twin Township Ambulance (“TTA,” “we,” “us”) collects and uses information through our website at twinems.org. It applies to this website only. It does not cover protected health information (PHI) created during patient care, transport, or billing — that is handled separately under HIPAA and applicable medical-privacy laws (see Patient health information below).

Information we collect

  • Information you give us. When you use our contact form, request event-standby coverage, apply for a job, or create an applicant account, we collect what you submit. Depending on the form, that may include your name, email address, phone number(s), mailing address, the contents of your message or request, and — for job applications — your work eligibility, employment and education history, certifications and licenses, references, any résumé or cover letter you upload, and your typed signature.
  • Applicant account information. If you create an account to track an application, we store your name, email, optional phone number, and a securely hashed password. We never store your password in readable form.
  • Information collected automatically. Like most websites, our server records basic technical data — such as your IP address, browser type, the pages you view, and the date and time — to keep the site secure and running. We may also use cookies (see Cookies & analytics).

How we use your information

  • Respond to your questions, requests, and event-standby inquiries
  • Review and process job applications and manage applicant accounts
  • Operate, secure, maintain, and improve this website
  • Comply with our legal obligations and protect the rights and safety of TTA, our patients, staff, and the public

Cookies & analytics

Essential cookies. We use a small session cookie to keep the site working and to protect our forms against cross-site request forgery. These are required for the site to function and do not track you across other websites.

Analytics. We may use Google Analytics to understand how the site is used so we can improve it. When enabled, Google sets cookies and processes usage data on our behalf; we do not use it to identify you personally. You can opt out through your browser settings or with Google’s opt-out add-on at tools.google.com/dlpage/gaoptout. If analytics is turned off for our site, no analytics cookies are set.

How we share information

We do not sell your personal information. We share it only:

  • with service providers who help us run the site (our web host, email delivery, and analytics provider), who are expected to protect it and use it only for those services; and
  • when required by law or legal process, or to protect the rights, property, or safety of TTA, our patients, staff, or the public.

How long we keep it

We keep information only as long as needed for the purpose it was collected, or as required by law. Job applications and any uploaded résumés or cover letters are retained for about two (2) years, after which the files are deleted and the personal details are removed. Applicant accounts remain until you ask us to close them. Messages sent through our forms are kept as long as needed to handle your request and for our records.

How we protect it

We use reasonable safeguards: the site is served over an encrypted (HTTPS) connection, passwords are stored only as secure hashes, access to submitted information is limited to authorized staff, and uploaded résumés are kept in a non-public location reachable only by authorized hiring staff. No method of transmission or storage is completely secure, but we work to protect your information.

Your choices & rights

  • Ask what information we hold about you, correct it, or request its deletion — just contact us below.
  • Track your job applications and request that your applicant account be closed from My Applications when signed in.
  • Opt out of analytics as described above.

We respond to reasonable requests as required by applicable law.

Job applicants

Applying is voluntary, and we use your information only to evaluate you for employment. If we offer an optional self-identification section (for example, for equal-opportunity reporting), completing it is entirely voluntary, the information is kept separate from your application, is used only in aggregate, and plays no part in any hiring decision. You must be at least 18 to apply.

Children’s privacy

Our website is intended for a general audience and is not directed to children under 13, and we do not knowingly collect personal information from them. (Job applicants must be 18 or older.)

Patient health information (HIPAA)

This policy is about our website. Protected health information from emergency care, transport, or billing is handled under HIPAA and applicable state law — not under this policy. For our Notice of Privacy Practices, or to make a medical-records request, please contact our office.

Changes to this policy

We may update this policy from time to time. We’ll post the revised version here and update the date below.

Contact us

To ask about this policy or your information, reach us at:

Last updated: June 2026.